Last updated: 21 September 2026
By registering for or using the Setia Rewards platform (the "Service"), you agree to be bound by these Terms and Conditions. If you do not agree, please do not use the Service.
Setia Rewards is a digital stamp card platform that lets businesses ("Merchants") create loyalty reward cards for their customers, collect stamps, and redeem rewards, without requiring a physical card or a mobile app for customers.
Merchants may subscribe to a monthly, yearly, or one-time plan. At this time, subscription activation and management are handled manually by the platform admin. Payment, renewal, and cancellation will be communicated via email or an agreed channel.
Merchants are responsible for ensuring the information they enter (outlet name, cards, PIN) is accurate and used in accordance with applicable Malaysian law. Merchants are also responsible for the actions of staff granted access to their account.
Customer data (name and phone number) collected through the Service belongs to, and is the responsibility of, the Merchant to use lawfully and ethically. Setia Rewards acts solely as the platform provider and does not use this data for any other purpose except as stated in our Privacy Policy.
Setia Rewards is provided "as is" without implied warranties. We are not liable for any indirect loss, data loss, or service disruption beyond our reasonable control.
We reserve the right to suspend or terminate any account that violates these Terms or is used for unlawful purposes. Merchants may also request to cancel their subscription at any time by contacting us.
We may update these Terms from time to time. Material changes will be communicated through the platform or by email. Continued use after changes take effect means you accept the updated Terms.
These Terms are governed by the laws of Malaysia. Any disputes will be resolved under the jurisdiction of the Malaysian courts.
